Content Standards

At Cantina, we are committed to creating a safe space for all our users. Sharing, distributing, taking or creating sexually explicit or suggestive images of other people without their consent is a severe violation of personal privacy and safety. For that reason, we take the impact of sharing intimate media of somebody very seriously and we aim to prevent the harm that the public distribution of intimate content can cause. We will take appropriate action against any content or accounts in breach of this policy.

We define the creation, sharing or distribution of non-consensual intimate media as the creation or sharing of intimate or sexually explicit content without the knowledge or consent of the person depicted. This includes media that was captured or created without the person’s awareness or consent, such as deepfakes, footage from hidden cameras, creepshots, or recordings of sexual assault. It also covers content that was initially shared or created with consent, such as in a private relationship, but later distributed without permission.

What violates this policy?

• Posting, sharing, or distributing intimate images or videos of someone without their explicit consent.
• Posting, sharing, or distributing private sexting photos to anybody other than the intended recipient.
• Threatening or coercing someone into sharing intimate images on the Cantina platform.
• Using Cantina to create, manipulate or alter intimate images (i.e. deepfakes). We have zero tolerance for attempts to upload unauthorized images of someone with the goal to create intimate media using our Artificial Intelligence tools. For more information, visit our Generative AI media policy.  
• Sharing manipulated or altered intimate images such as deepfakes without consent.
• Encouraging or facilitating others to post non-consensual nudity or sexually suggestive content.
• Attempting to obtain intimate images of someone without their consent, including hacking accounts or devices.
• Creating rooms dedicated to sharing this type of content.
• Offering or soliciting stolen intimate or sexually explicit images of somebody.

Violations of this policy may result in the removal of content, temporary account suspensions, or permanent bans, depending on the severity of the breach.

How can I report violations of this policy? 

Reporting safety violations is essential to ensuring your safety and protecting the broader Cantina community. If you encounter content on Cantina that you believe violates this policy, follow these steps to report it. In addition, if you find yourself in a room where content of this nature is being shared, report it and consider removing yourself from the space. 

If someone is sharing or threatening to share intimate images of you or someone else, the most effective way to notify us is by emailing our Trust & Safety team on support@cantina.com with links and screenshots of the specific post or comment containing the images or threats.

Additional resources

In addition to reporting the content to us, there are resources available to help victims remove non-consensual intimate images, such as:

• StopNCII.org: This is a free, online tool provided by the U.K. non-profit South West Grid for Learning. It supports victims of non-consensual intimate media by helping anyone over the age of 18 protect their private images and videos online. StopNCII.org allows online platforms to detect and remove intimate media that has been shared without consent, all while safeguarding the victim's privacy. You can access the tool or learn more about how StopNCII.org works here.
• Take It Down is a free, confidential service created by the National Center for Missing & Exploited Children (NCMEC) to help individuals, particularly minors, remove or prevent the spread of intimate images or videos online. It is designed to give people control over sensitive content and to combat the harm caused by non-consensual sharing. Individuals aged 13 or older can directly submit content for protection as well as parents or guardians who can use the tool on behalf of minors under 13. For more information or to use the service, visit Take It Down.
• Support in the U.S.: If you need additional support, contact the Cyber Civil Rights Initiative Crisis Helpline at 844-878-CCRI (2274). Their team is available 24/7 to provide compassionate support, information, referrals, and non-legal advice.
• Support Outside the U.S.: For assistance in other countries, refer to the Cyber Civil Rights Initiative’s International Resources to find localized support tailored to your region.

Cantina members can select from a variety of AI-powered bots in the Bot Directory, or create their own. 

Creating Bot Characters

Bots are directed by user prompts and messages, and it is your responsibility to ensure the bot character is designed in adherence to our Community Guidelines. 

What violates this policy?

• Users are prohibited from creating bot characters that are or appear to be, minors. This includes but is not limited to the bot's name, bio, avatar, bot prompt, and behavior.
• Users are prohibited from creating bot characters that impersonate individuals without their express consent.
• Bot characters that depict or resemble public figures outside of a strictly parodical simulation or that attempt to deceive users by portraying a non-existent affiliation or endorsement by said public figure.
• Creating intentionally misleading bot character descriptions is prohibited. Bot character names, bios, and avatars should accurately capture what the bot character is meant for and how it works. 
• Any user-generated prompt that encourages a bot character to engage in or promote the following actions is strictly prohibited:
  • Hate Speech
  • Sexual Exploitation
  • Child Endangerment
  • Creating Deepfake Content
  • Violence or Self-Harm
  • Illegal Activities
  • Misleading or Harmful Advice on sensitive topics
  • Fraud, Phishing, or Data Theft

Interacting with bot characters

User prompts and messages direct bot character outputs, which can be inaccurate, and inappropriate. Do not rely on them for accurate information, guidance, or counseling. All user interactions, including interactions with bot characters, are subject to the Community Guidelines. In addition, interactions should be authentic and reflect genuine user engagement.

When you add bots to a room, you are responsible for the content they generate. As such, we recommend that you make sure they are suitable to the room in question. If you're unsure what a bot character is designed to do, play it safe and don't add it.

Interactions that violate our policies may lead to enforcement against your account, including but not limited to warnings, temporary and permanent suspensions. 

What violates this policy?

• Inappropriate interactions with bots in public rooms involve engaging in harmful or offensive behaviors, including hate speech, sexual engagement, bullying, and harassment, or promoting violence.
• Tactics that artificially boost a bot's visibility and/or mislead users about its true popularity metrics (interactions, room adds, ratings, favorites, etc) are strictly prohibited.

How can I report violations of this policy?

We expect our bot creator and interaction policies to evolve as we learn more about how our bot character technology is used and misused. If you encounter content or behavior violating these guidelines, please report it to our moderation team. 

If you believe your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via Cantina, please report it as an Intellectual Property violation through this form.  

Cantina has a zero-tolerance policy for user actions that sexually exploit or endanger children. We report all instances of child sexual abuse and exploitation to the National Center for Missing and Exploited Children (NCMEC) and work with law enforcement when we assess a risk of child endangerment. 

If you observe child abuse or exploitation on Cantina, please report it so our team can review it and take immediate action. 

What violates this policy?

Cantina strictly prohibits any content, behavior, or interaction that endorses, depicts, or facilitates the sexual exploitation of children. This encompasses not only actual children, including minors of all ages but also non-realistic content that resembles human children, such as AI-generated content. The following are not permitted:

• Soliciting, sharing, or creating child sexual abuse material
• Inappropriate interactions or communications between an adult and a minor
• Solicitation of sexual materials or encounters with a child
• Depictions of child nudity or sexualization of minors in any form
• Any form of child abuse

How can I report violations of this policy?

If you see anything that looks like child sexual abuse or exploitation, please report it so our team can review it and take immediate action. We thoroughly review every report, whether it's from someone who's directly involved or just saw something concerning. 

Get help

If you or someone you know is being exploited, contact the Cyber Tipline at https://report.cybertip.org/ or call(1-800-THE-LOST) for 24/7 support.

Cantina users can use Generative AI technology to create images on demand. The following guidelines aim to strike a balance between creative self-expression and maintaining the safety and respect of everyone in our community.

Warning: Rooms in the Cantina may contain AI-powered bots that generate content based on user-directed prompts and messages. The resulting content may be offensive, inaccurate, and potentially harmful. Do NOT rely on them for accurate information, guidance, or counseling. By creating, activating, and/or interacting with bots, you assume all risks related to your bot use as outlined in the Terms of Service. 

Cantina’s approach to providing a safe environment includes taking into account intent and keeping our community accountable for their engagement with bots. Please note that while an image may not in and of itself violate our Generative AI policy, we reserve the right to take action if we deem that the user’s intent is in contravention of our guidelines. To do so, we may investigate factors such as account behavior, previous prompts and comments, as well as history of engagement on the platform. In addition, we hold our users accountable for the content they seek to create through Cantina’s bots, whether it is by requesting drawings, selfies, designing a bot’s avatar or uploading a photo to serve as the bot’s avatar. 

We rely on a combination of user reporting and proactive monitoring by content moderators and automated technologies to foster a welcoming environment for our community, and to identify and remove content that may violate our Community Guidelines and Terms of Service. When we are made aware of violations of our policies, we aim to take swift action. That may include issuing warnings and suspending accounts on a temporary or permanent basis. 

What violates this policy?

We prohibit the use of our technology to upload, attempt to generate or disseminate images with the following purposes:

1. Exploitation 
   • Child sexual abuse material, child sexual exploitation content, or child endangerment
   • Sexualization of minors
   • Sexual solicitation 
   • Sexual violence
   • Grooming
   • Sextortion
   • Non-consensual intimate activity 
   • Slavery
2. Harmful content
   • Images designed to discriminate, degrade, dehumanize or humiliate any individual or group due to their belonging to protected categories such as race, religion, national origin, ethnicity, sexual identity or orientation,  disability, and others
   • Media advocating violence towards others through known hate symbols or violent threats
   • Depictions of acts of terrorism, supporting or praising terrorist organizations, actors or ideologies, or content designed to further recruitment for terrorist organizations
   • Images aimed at encouraging or providing instructions for self-harm and suicide as well as cutting and eating disorders
   • Extreme gore media like images involving bodily destruction, detached body parts, cannibalism,  mutilation, torture or animal abuse 
   • Nudity and sexual content: do not request images that include male or female nudity, sexualization of minors, or any other explicit sexual imagery 
   • Sexually explicit deep fakes
   • Sexualized images of private or public individuals 
3. Misleading others or creating content that can be deceiving, particularly on a matter of importance
   • Generating media of a defamatory nature
   • Misleading people into believing that content you have produced synthetically on our platform was human-generated
   • Creating fraud, spam or unsolicited bulk content
   • Generating disinformation or misinformation 
   • Attempting to create content for voter interference purposes such as misleading media related to politicians, ballot-boxes, protests, or other content that may be used to influence the political process
   • Generating or furthering conspiracy theories or narratives related to ongoing geopolitical events with a harmful intent
4. Violating the rights of others 
   • Trying to generate media that violates others’ rights such as their intellectual property or privacy rights
   • Impersonating individuals or using their likeness without consent, authorization or legal right
   • Upload images of people without their consent or images for which you don’t hold appropriate usage rights
5. Additional content policies
   • Nudity or sexually explicit imagery
   • Images of real minors to be used as bot avatars

Prompt guidelines:
User messages serve as prompts that tell bot characters what to create. As such, you are solely responsible for the images you ask bots to create. All bot-generated images across room types, including direct messages, must adhere to this policy.

Bot avatar guidelines: 

Cantina’s goal is to mitigate the usage of its technology to cause harm. As such, we have strict policies around bot avatars in addition to our GenAI Media Policy. 

• Uploaded avatar
  • Images uploaded as bot avatars are subject to strict monitoring to prevent harmful uses such as unauthorized deepfake content. We ask users not to upload images of people without their consent. 
• AI-generated avatar
  • We have guardrails in place to prevent certain AI-generated avatars, such as those depicting minors.

Cantina and Community Moderation 

• We include in-product warnings, maintain stricter enforcement guidelines, proactively scan uploaded images, and manually moderate derivative content such as bot-generated images to uphold our commitment to minimize harmful use of our tools such as the creation of unauthorized deepfake content. 
• If you are unsure if your drawing or selfie request might violate guidelines, don't request it.
• We provide our community with reporting tools so that they can bring content to our attention. If you encounter bot-generated images that violate Cantina guidelines, please flag the image and/or delete it if possible. 
• Prompts can sometimes generate unintended inappropriate content. If this occurs, please flag the image as well and/or delete it.

How can I report violations of this policy?

If you encounter content that violates our Generative AI Image Policy, please report it by flagging the image or message. Please include specific details about the content and why it violates our policy to help our moderation team assess and address the issue.

Our mission of protecting users and providing a positive environment is a critical foundation to empowering creative exploration and connection with friends. For that reason, bullying and harassment are not allowed in Cantina. Anyone violating this policy is subject to warnings and temporary or permanent account suspension. 

What violates this policy?

We prohibit any act, whether on a public surface such as room posts, avatars or account names, or a private message, to harm, intimidate, coerce, or embarrass another person or group. Examples of this type of conduct include but are not limited to:

• Repeated use of abusive language directed at or about another user
• Sharing any type of content intended to hurt, shame, or embarrass another user
• Repeated attempts of unwanted interaction with another user, on Cantina or off-platform
• The coordination of off-platform harassment
• Following a user from room to room with the intent to harass them
• Filing false reports against another user 
• Member profiles created with the likeness of another user in an attempt to embarrass or harass
• Calling for the self-harm or suicide of another user 
• Threatening to physically, emotionally or reputationally harm any user, and in particular, room admins. This includes any retaliation against room admins 
• Threatening to reveal a user’s private sexual content or to disclose their sexual orientation or gender identity
• Creating or renaming rooms with names that are purposefully offensive or targeting another user

How can I report violations of this policy?

Reporting content and interactions that violate our Community Guidelines is essential to fostering a safe environment in Cantina. You can report conduct in violation of this policy by following these instructions. In addition, we encourage you to use our moderation tools to keep yourself and others safe.

If you feel like you or another user is in immediate danger, we encourage you to consider contacting Law Enforcement urgently.

Hate speech is not allowed on Cantina. Anyone violating this policy is subject to account restrictions and temporary or permanent suspensions.  

What violates this policy?

We do not allow content that promotes, glorifies, and/or incites violence or hatred against individuals or groups based on the following protected statuses: 

• Age
• Caste
• Disability
• Ethnicity
• Gender Identity and Expression
• Nationality
• Race
• Immigration Status
• Religion
• Sex/Gender
• Sexual Orientation
• Victims of a major violent event and their kin
• Veteran Status

What is not a violation of this policy?

Educational, documentary, scientific, or artistic content that references hate symbols, quotations, footage, etc, is permitted, but the context of such cases must be clearly communicated. 

In addition, content criticizing state actions in the form of comparisons to or generalizations about criminals directed at people based on nationality but using a specific group as a proxy for the state, such as policy, military army, soldiers, government or state officials. 

How can I report violations of this policy?

If you experience or observe hate speech on Cantina, please report it so our team can review it and take appropriate action. We take all reports of hate speech seriously, whether they come directly from the person being attacked or from an observer. You can also use our self-moderation tools to manage room membership and limit your exposure to the offending user and/or content. 

Threats of harm and violence are strictly prohibited on Cantina. This is a serious policy; anyone found violating it is subject to immediate account restriction, suspension, and/or termination. 

If you are in imminent danger, please contact your local authorities for immediate assistance.

What violates this policy?

We have a zero-tolerance policy for user actions that broadcast or depict acts of high-severity violence, gore, or abuse or threaten or incite real-world harm. When we assess a genuine risk of physical harm or direct threats to public safety, we work with law enforcement.

How can I report violations of this policy?

If you experience or observe threats of harm, violence, or illegal activities, please report it so our team can review it and take appropriate action. We take all reports seriously, whether directly from the person being attacked or an observer. You can also use our self-moderation tools to manage problematic behaviors in your rooms.

Cantina is committed to creating a safe and welcoming environment, strictly prohibiting nudity, sexually explicit material, and any content that exploits, harms, or takes advantage of others for sexual gratification. Violations of these policies may result in account restrictions, suspension, or termination

What violates this policy?

• Exploitative Sexual Behavior
  You cannot share or promote content that exploits, harms or takes advantage of others for sexual purposes.
• Nudity and Sexual Content
  We strictly prohibit sexual content involving individuals under 18, reporting such cases to NCMEC and cooperating with law enforcement. Public rooms must not feature live streams, photos, or videos depicting nudity, sex, pornography, or sexually suggestive content.

What is not a violation of this policy?

We understand artistic and educational content may sometimes showcase nudity, and we will make exceptions for this type of content as long as it does not violate our community guidelines. We reserve the right to remove any content we determine to be inappropriate or violating this policy.

How can I report violations of this policy?

If you experience or observe exploitation, sexual content, or nudity that violates this policy, please report it so our team can review it and take appropriate action. We take all reports of exploitation, sexual content, and nudity seriously, whether they come directly from the person affected or from an observer. To combat violations, we encourage you to utilize our self-moderation tools to manage inappropriate behaviors in your rooms.

If you or someone you know is being exploited, contact the Cyber Tipline at https://report.cybertip.org/ or call (1-800-THE-LOST) for 24/7 support.