DMCA Policy

Cantina respects intellectual property rights and is committed to protecting copyrighted content. This policy explains how to submit a Digital Millennium Copyright Act (DMCA) takedown request to have the content removed and how the process works if you are located outside the United States. Below, we outline how to submit a claim, how Cantina processes claims, and what to do if content was removed in error.

This policy applies to all content on Cantina, including user uploads, bot-generated content, AI-generated media (images, video, audio, and text), and avatars.

Note: This policy addresses copyright ownership claims only. If your concern is that your name, image, voice, or likeness was used without your permission, please see our Likeness Policy. That process, not this one, applies to those complaints regardless of who owns the copyright in the file itself.

Designated Agent

Cantina’s designated agent to receive notifications of claimed infringement is:

Copyright Compliance Department

Cantina, Inc.

10 Jay Street, 4th Floor

Brooklyn, NY 11201

copyright@cantina.ai

Submitting a DMCA Copyright Claim 

If you are a copyright owner or an authorized representative, you may request removal of allegedly infringing content by submitting a DMCA takedown notice. Your notice must include:

1. Your contact information: Your full legal name, email address, and physical address
2. Description of the copyrighted work: A clear description of the copyrighted material you believe has been infringed
3. Location of the infringing content on Cantina: A direct URL or sufficient information for us to locate the material on Cantina
4. Good-faith statement: A statement that you believe the use is not authorized by you, your agent, or the law
5. Statement under penalty of perjury: Confirming the accuracy of the notice and your authority to act (or, for submitters not subject to the U.S. law, a good-faith statement to the same effect).
6. Your electronic signature.

You can submit a DMCA takedown request by selecting Intellectual Property, Copyright Infringement on our reporting form. 

What happens after a DMCA request is submitted 

Once we receive a valid DMCA notice:

• The identified content may be removed or disabled
• The user who posted or generated the content will be notified with a brief statement of the reason for removal 
• The user may submit a counter-notice if they believe the removal was made in error

If a request is incomplete or invalid, we may request additional information before taking action. 

Cantina acts as a service provider responding to DMCA noticed and does not adjudicate ownership disputes. Cantina applies this same process to copyright complaints worldwide, regardless of where the rights holder lives. In some countries - Canada, for example - local law does not actually require removal after a notice; when Cantina removes content anyway, that is a voluntary practice, not a legal requirement.

Filing a Counter-Notice

If you believe content was removed due to a mistake or misidentification, you may submit a DMCA counter-notice including:

1. Your full name, email, and physical address.
2. Identification of the removed content and its prior location
3. A statement under penalty of perjury that the removal was in error (or, for submitters not subject to the U.S. law, a good-faith statement to the same effect)
4. Consent to jurisdiction of a U.S. federal court. This does not waive rights the submitter may have under the law of their own country.
5. Your physical or electronic signature.

You can also download the sample counter-notice form attached at the bottom of this article and fill it with the relevant information. Counter-notices may be sent to copyright@cantina.com.

If the original copyright holder does not file a legal action within 10-14 business days of the counter-notice, we may restore the content when appropriate.

Repeat Infringement Policy

Cantina may, in appropriate circumstances, suspend or terminate accounts of users who repeatedly upload or generate infringing content.

We encourage users to share only content they own or have the legal right to use, including when using AI-powered tools.

Users in the European Union 

If you are located in the EU, additional protections apply:

• If we remove or restrict your content, we’ll tell you why.
• You may appeal that decision or a suspension or termination of your account. Account suspensions and terminations stay appealable for at least six months, and a person -not just an automated system- will review your appeal.
• You can also take the dispute to a certified outside dispute-resolution body, or to a court, instead of or in addition appealing to us.

These provisions are in addition to, and do not replace, the DMCA process above, which Cantina applies to all users regardless of location.

Important notes

• Submitting knowingly false or misleading DMCA notices may have legal consequences.

• Abuse of the DMCA process may result in action under Cantina’s policies.

• Complaints regarding a person’s name, image, voice, or likeness that do not involve a copyright ownership claim are handled under Cantina’s Likeness Policy, not this DMCA policy.

If you have any questions about our DMCA policy, please visit our Terms of Service or reach out to our Trust & Safety Team at copyright@cantina.com.