Cantina Rooms

Assigning roles to members depending on their level of involvement or the tasks you want them to be responsible for can make managing your Cantina room easier. 

These are default room roles for moderated rooms but can be fully customizable based on if room moderation is turned on or off. 

The first step to engaging with your friends in the Cantina is to create a room. 

Creating a room on iOS and Android: 

1. Open the Cantina app.
2. Tap Create Room at the bottom.
3. Select whether your room will be Open, Social, or Invite Only.  You can also choose to Create a Quick Room.
4. Set the Room Permissions according to your preference, then tap Continue.
5. Select your Room Photo, Room Color, Room Name, and Room Font, then tap Create Room.
6. Add a brief description about your room (optional) and set the tone by updating the Content Policy, then tap Continue.
7. Invite members to your room by clicking on the photo of the member you wish to invite, or typing in their name. Scroll down to invite people who are in your contacts but not on Cantina, yet Then click Continue. 
8. Next, if you have invited members to your room, you will have the option to add Room Hosts by tapping Invite on the profile of the member you wish to make a host. Then click Continue. 
9. Finally, tap the Room Card to be directed to your room.

Creating a room on the Web: 

1. Go to web.cantina.com. 
2. Click Create Room on the left side of the screen.
3. Select whether your room will be Open, Social, or Invite Only. You can also choose to Create a Quick Room.
4. Set the Room Permissions according to your preference, then tap Continue.
5. Select your Room Photo, Room Color, Room Name, and Room Font, Add Room Description (optional), and set the tone by updating the Content Policy, then tap Create Room.
6. Invite members to your room, then click Continue to be automatically directed to your room.

You can customize your Cantina Room’s settings to exactly what your group needs. The icons on the left side of each room card reveal what type of room you’re about to enter. 

Accessibility Who can enter the room?		Open	Anyone can join this room
		Social	Friends of Members can join this room
		Invite Only	You must request to join this room.
Visibility  Who can see the room?		Everyone	Everyone can see this room.
		Friends of Members	Friends of Members can see this room.
		Members Only	Only Members can see this room.
Moderation  Who can activate their camera/mic?		Moderated	Members must request to use their  camera/mic.
		Unmoderated	All members can automatically use their  camera/mic.
Signal  Who can signal the room?		All Members	All members can signal members into the room.
		Hosts/Admins only	Only Hosts & Admins can signal members into the room.

Follow these instructions to accept or deny Go Live requests in Cantina rooms. 

To accept or deny the Go Live request on iOS and Android:

1. If you’re an admin and happened to overlook the pop up notification, you can still view the pending request by tapping on the room title.
2. Tap Pending Request.
3. Tap Approve or next to the profile you want to accept or deny.

To accept or deny the Go Live request on Web:

1. Click on the room’s name.
2. Click Requests.
3. Click Accept or Ignore next to the profile you want to accept or deny.

Founders, Admins, and Hosts of public rooms in Cantina are responsible for moderating their rooms to ensure adherence to Cantina’s Community Guidelines. It is crucial to address any violations that occur promptly. As Founders and Admins, you must issue warnings and immediately report violators in your public rooms for appropriate enforcement. Failure to do so may result in the public room being removed from Discover and Admins receiving a suspension. 

Your active involvement in enforcing and timely reporting is essential in maintaining a safe and respectful environment for all Cantina users. Here are some best practices for protecting your room:

Understand the Community Guidelines: Familiarize yourself with Cantina’s Community Guidelines and ensure you clearly understand what is allowed and what is not.

Warning examples:

• Let's keep the chat room positive and respectful by following our Community Guidelines, or you will be removed from the room. 
• Your behavior is not aligning with Cantina guidelines. Please adjust it, or you will be removed from the room. 
• Your conduct goes against our Community Guidelines. Please ensure a friendly and inclusive environment for everyone involved, or you will be removed from the room. 
• Your actions have disrupted the peace and respectful atmosphere of the room. Another offense will result in your immediate removal.

Promptly address violations: Act swiftly when you encounter any content or behavior violating our guidelines. Take appropriate action, such as issuing warnings, removing or blocking the user from the room, flagging violations, or escalating the issue if necessary.

Be consistent and fair: Apply moderation rules consistently to all users and content, regardless of their status or relationship to you. Treat everyone fairly and avoid any favoritism or bias.

Foster a positive environment: Encourage respectful and constructive discussions within your community. Set a positive tone by being polite, welcoming and encouraging users to interact respectfully with one another.

Communicate guidelines clearly: Clearly communicate the guidelines and expectations to users in your room. Make them aware of the consequences of violating the guidelines.

Utilize moderation tools: Use the available moderation tools provided to help manage and control the content within your room effectively. These tools include:

• Revoking mic and camera access
• Remove or Ban the User from the room
• Report the user to Cantina’s Moderation team to review for severe violations
• Change room Visibility to ‘Contacts of Members’ or ‘Members Only’ if you’re unable to moderate your room at all times

Stay informed: Stay updated with changes to Cantina’s Community Guidelines and policies. Regularly check for notifications or updates from the platform administrators.

Seek assistance when needed: Don't hesitate to seek help or guidance from Cantina’s Moderation team when faced with challenging situations or if you need further clarification on specific issues.

Remember, moderation is crucial for maintaining a safe and enjoyable environment for all users within your room. You should ensure that you have proper staffing of admins and hosts to moderate the space. If you cannot moderate your room at all times, consider recruiting engaged members as potential admins and hosts to help moderate the room in your absence. 

If you're not able to recruit new admins and hosts immediately no problem! Consider changing room visibility to "Contacts of Members" or even changing accessibility to ‘Invite Only’ in order to limit the amount of new people who may join at any given time until you can recruit members to help. 

Moderation Settings allows you to adjust who has access to features in the room.

1. Inside your room, tap on the room's name.
2. Tap on or Edit Rooms
3. Tap on Moderation Settings

Go Live Request

• Enable requests to go live in the room. Those who have permission to Go Live do not need to request it and can still go live.

Go Live

• Who can turn on their camera and microphone in this room
  • Admin
  • Hosts (default)
  • Members

Post Media

• Who can post media and links in chat
  • Admin
  • Hosts
  • Members (default)

Control the Stage

• Who can control the stage in this room, including adding and featuring content or users
  • Admin
  • Hosts (default)
  • Members

Send Message

• Who can send messages in the room
  • Admin
  • Hosts
  • Members (default)

Signals

• Who can alert members via signal
  • Admin
  • Hosts (default)
  • Members

Super Signal (Real-time call)

• Who can call members via super signal
  • Admin (default)
  • Hosts
  • Members

Send Reactions & Gifs

• Who can send reactions and gifs in the room
  • Admin
  • Hosts
  • Members (default)

Manage Membership

• Who can remove members from the room
  • Admin
  • Hosts (default)

Manage Bots

• Who can add, remove and adjust bot settings
  • Admin
  • Hosts (default)
  • Members

Edit Room Properties

• Who can change room settings, including name, topic and theme
  • Admin (default)
  • Hosts
  • Members

What are the different types of room privacy?

When creating a room, founders will be prompted to select privacy settings to determine who can see and access their room. Once a room is created, the founder and room admin/s are able to update these privacy settings at any time. 

Default privacy settings
Choose from 4 preconfigured room types to get a room set up in seconds.

• Open (Public) - All Cantina members will be able to see and join this room without an invite. 
• Social (Friends) - Your contacts and friends of members will be able to see and join this room. 
• Invite Only (Closed) - Your contacts and friends of members will be able to see, but have to request to join.
• Quick Room - Same privacy settings as an Invite Only (Closed) room, but skips the need to customize other elements such as room name, avatars, etc.

Custom privacy settings

You can also customize your room’s visibility and accessibility settings to create the perfect setup for your needs (available settings listed in next section).

How do I change my room's privacy settings?

To change an existing room's privacy settings on iOS, Android, and Web:

1. Enter the room whose privacy settings you want to adjust.
2. Tap the room’s name at the top of the screen.
3. Tap  or Edit Room.  
4. Tap Edit Room Settings.
5. Tap Accessibility Settings and Visibility Settings to adjust who can see and enter your room.
   • Visibility Settings - Who Can See The Room 
     • Everyone - Everyone can see this room
     • Contacts of Members - Mutual follows + phone contacts of members can see this room
   • Accessibility Settings - Who Can Enter The Room 
     • Everyone - Everyone can enter the room
     • Contacts of Members - Mutual follows + phone contacts of members can enter the room
     • Contacts of Hosts - Mutual follows + phone contacts of hosts can enter the room
     • Invite Only - Only those who are invited can enter the room. If you select “Invite Only,” you will also need to choose who can send invites.
   • If Invite Only - Who Can Invite Others 
     • Founder - Only the creator of this room can add new members
     • Admins - Admins and the creator of this room can add new members
     • Hosts - Hosts and above (Admins and Founder) can add new members to the room
     • Members - All room members can add new members
6. Select the options that match your preference and hit done.

Deleting room history:
When changing your room's privacy to a more public setting, you’ll be presented with the option to delete room history. This is recommended to ensure that private conversations aren’t unintentionally made visible to others.

Revoking camera and microphone access from room members will prevent a user from streaming their live video and audio to the room. In order to go live again, they'll have to request to go onstage.

To revoke mic and camera access on iOS and Web:

1. Tap on the member's avatar.
2. Select Revoke Camera & Mic.

To revoke mic and camera access on Android:

1. Tap on the member's avatar.
2. Select Remove from Stage.

Note: Ensure that “Go Live” feature is turned on. Also, take note that those who have permissions do not need to request and can still go live. Check Moderation Settings.

As a room admin or host, you can remove any member from the room at your discretion. If you remove a user, they will no longer be a member of the room. However, they can still be re-invited or rejoin the room anytime. If you want to prevent a member from rejoining your room, you can ban them. 

REMOVE A MEMBER

To remove someone from a room on iOS, Android and Web: 

1. Tap on the member's avatar.
2. Tap Remove from Room.
3. Confirm by tapping Remove.

Note: The availability of these features relies on your Moderation Settings. If you are a room admin or host and do not find these options available, please know they could be attributed to specific permissions.

Cantina has various emojis, reactions, and gifs for you to use to enhance your group chat.  

The ability to use emojis, sound reactions, and GIFs in your Cantina room may be determined by the room's permissions. These features may be enabled or disabled by the room's creator or admin. 

GIFs

To share a GIF on iOS and Android: 

1. Inside your room, tap the in the chatbox to pull up the GIF selection menu.
2. Tap the icon to the right of smiley face.
3. Click the GIF you want to share, and it will automatically show up in the chat.

To share a GIF on Web: 

1. Inside your room, click on in the chat box. 
2. Search or scroll to find a GIF you want to share, and click it to share automatically in chat.

Cantina has a variety of fun games that you can play with your friends right inside your room. 

To play games on iOS and Android:

1. Tap Media to the left of the chat box. 
2. Scroll to the Games tab located above the Search Media bar to see all of the game options.
3. Select the game you want to play and tap Play Now.

To play games on Web:

1. Select Games from the bottom of the chat box.
2. Select the game you want to play and click Play Now.

Available only on the Cantina web app, share your screen and audio on Google Chrome, Microsoft Edge, Firefox, or Safari:

1. Enter a room where you have permission to control the stage.
2. Select Screen from the bottom menu.
3. Select the type of screen sharing you want to do:

• • Chrome tab (Chrome and Edge only): Select the Chrome tab you want to share, you can also toggle the option to share tab audio on/off before clicking 'Share'.
  • Window (Chrome and Edge only): Click the 'Window' tab, select the window or app you want to share, and click 'Share'. Keep in mind that audio sharing is not supported with this option.
  • Entire Screen: Select the 'Entire Screen' tab, you can toggle the option to share system audio on or off, and then click 'Share'.

To cease screen sharing, click the "Stop Sharing" button on your screen.

The Signal feature is a quick and easy way to get the attention of the members of your room. Just tap on the Signal icon, and anyone who is a member of your room will receive a notification that you are online and ready to hang out. The room’s creator and admin can choose who is permitted to use the Signal feature by adjusting the room's permission settings.

To send a Signal on iOS:

1. Enter a room.
2. Tap in the upper right corner of your screen.
3. You can select from the following:

• • Ring Members (Real-time call)
  • Signal Members 
  • Summon Followers
  • Ping Friends 
  • Text Friends

4. A notification signal will be sent to members of the room who are not currently present with you.

To send a Signal on Android:

1. Enter a room.
2. Tap in the upper right corner of your screen.
3. You can select from the following:

• • Signal
  • Signal only friends - member in your contacts

4. A notification signal will be sent to members of the room who are not currently present with you.

To send a Signal on Web:

1. Enter a room.
2. Tap in the upper right corner of your screen.
3. You can select from the following:

• • Signal Room Members
  • Ping friends - member in your contacts

4. A notification signal will be sent to members of the room who are not currently present with you.

Note: Each Cantina room can only signal once a day. The availability of these features relies on your Moderation Settings. 

Enhance your Cantina experience by watching videos with your friends. 

To watch media on iOS and Web:

1. Tap the on the Media left of the chat box.
2. Use the search bar to look for YouTube, photos, games, bots & more.
3. You can Present or Post to Chat. Also, you can also share media you have saved to your device.

To watch media on Android:

1. Tap the on the Media left of the chat box.
2. Use the search bar to look for YouTube, photos, games, bots & more.
3. Tap Play for Room. Also, you can also share media you have saved to your device.

To remove media that’s playing on iOS and Web: 

1. Tap the media you want to remove.
2. Tap in the top right corner of the media to stop presenting the media.
3. Tap Remove.

To remove media that’s playing on Android: 

1. Tap the media you want to remove.
2. Tap in the top right corner of the media to stop presenting the media.
3. Tap Stop Playing.

To delete the media in the chat on iOS and Android: 

1. Tap the media you want to delete.
2. Tap delete in the drop down box.

To delete the media in the chat on Web: 

1. Click next to the media you want to delete.
2. Then select Delete Message in the drop down box.

Cantina’s video chat feature allows up to 16 people to be live on stage at the same time. The room’s creator and admin can choose who is permitted to go on stage by adjusting the room's permission settings. Additionally, members can request to go live, or you can manually invite them onto the stage.   

To request to go live on stage on iOS, Android, and Web:

1. Inside your room, tap on Wave to the right of the chat box. You will not see the Wave if the room’s permissions are set to allow members to request to go live. 
2. Tap Request. 
3. If your request is approved, you will see a message that prompts you to turn on your mic and camera.