As a room admin or a host, you can ban any member from your room.
Members who get banned from a room cannot come back or be invited back unless the duration that you select (1 hour or 1 day) has expired or a host/admin decides to add the member back sooner. You also have the option to permanently ban a user from your room by selecting "Forever" and they will not be able to come back unless a host or admin adds them back.
BAN A MEMBER
To ban someone from a room on iOS and Android:
- Tap on the member's avatar.
- Tap Ban from Room.
- Select how long you want to remove the member from the room.
To ban someone from a room on Web:
- Click on the room name and select the member's avatar.
- Click
- Click Ban from Room.
- Select how long you want to remove the member from the room.
UNBAN A MEMBER
To unban a member back to a room before the duration expires on iOS and Android:
- Tap on the name of the room.
- Tap or Edit Room.
- Tap Banned Users.
- Tap Unban to the right of the member's name.
- Confirm that you want to add this member by tapping Unban.
To unban a member back to a room before the duration expires on Web:
- Click the name of the room.
- Click Removed.
- Click Add Back to the right of the member's name.
- Confirm that you want to add this member by tapping Unban.
Note: The availability of these features relies on your Moderation Settings. If you are a room admin or host and do not find these options available, please know that they could be attributed to specific permissions set by the room creator.
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